Family contact and support services – helping you to spend time with loved ones, doing meaningful activities that children and families enjoy.
Ymestyn is a not-for-profit organisation that provides family contact services and outreach services within South Wales, utilising community venues and resources. The service was founded by two qualified Social Workers with extensive experience in front line statutory Social Care teams. We are passionate in delivering child focused and family led services by utilising a strengths-based approach.
Ymestyn Family Hub will deliver a holistic concept of family support services, whilst implementing trauma informed practice to enable families to develop a trusting relationship with staff. The aim is to help families relax into a natural environment.
We consider the environment in which contact is facilitated carefully, to ensure families have a positive, meaningful experience. Community venues are identified in accordance with individualised needs and risks to ensure safety at all times.
On request, we can also provide learning opportunities to those who are open to developing alternative parenting styles in a safe space.
We offer bespoke family contact packages to various localities. Robust, holistic Risk Assessments and Safety Plans are completed.
Reports are provided to parents and professionals on request. We can deliver our services in both English and Welsh language.
Ymestyn has received enhanced accreditation via the National Association of Children Contact Centres. Learn more at Child Contact Centres – NACCC
Click here for additional social work led interventions and support.
Lottery Fund
Ymestyn has received support from the National Lottery Community Fund to help families spend time together by offering 6 hours without charge. Terms and conditions apply. Please contact us for further information.

Welsh Government
Ymestyn Family Hub is Funded by Welsh Government to support separated families.

We provide services in the following areas:
- Gwent (location to be agreed)
- Torfaen
- Newport
- Monmouthshire
- Cardiff
- Bridgend
We also provide Day Respite Services. See our Day Respite Services page for pricing details. Ymestyn is registered and fully compliant with the Care Inspectorate Wales (CIW), Certificate Number: CYM00006308.
If you would like further information, or if you would like to make a referral, please contact us on [email protected], or alternatively, call us on 07563 207515, or, 07873 732854.

We have signed up to the Equality scheme and Green Growth Pledge
www.businesswales.gov.wales/equality-pledge
www.businesswales.gov.wales/green-growth-pledge